wui: the "report an incident" feature doesn't submit incident reports #1974

New Issue

leif · 2013-05-19T07:10:53Z

leif commented

2013-05-19 07:10:53 +00:00

In the web ui there is a section titled "Report an Incident" with a text input box labeled "What went wrong?" and a button labeled "Report". Upon entering text in the box and clicking report, it returns a page saying "Thank you for your report!".

It seems reasonable to assume that clicking this button has submitted a report to someone via the internet.

In fact, it has not. What it actually is doing is dumping an internal ring buffer of logs to a .flog.bz2 file in ~/.tahoe/logs/incidents/ which can be viewed using the tahoe @flogtool web-open command (or other flogtool commands). It might be useful to share this file with the developers, but no report is being automatically sent to them.

An easy fix would be to replace the "Report" button with a "Save" button, and replace the text "Report an Incident" with something like "Save an incident report".

A nicer improvement would be to make it possible to access the page rendered by flogtool web-open from directly within the wui, without needing to write the file to disk and open it via the commandline. (Perhaps a separate ticket should be opened for that.)

Related: #1936 (the tahoe-lafs logging system is hard to discover)

In the web ui there is a section titled "Report an Incident" with a text input box labeled "What went wrong?" and a button labeled "Report". Upon entering text in the box and clicking report, it returns a page saying "Thank you for your report!". It seems reasonable to assume that clicking this button has submitted a report to someone via the internet. In fact, it has not. What it actually is doing is dumping an internal ring buffer of logs to a .flog.bz2 file in ~/.tahoe/logs/incidents/ which can be viewed using the `tahoe @flogtool web-open` command (or other flogtool commands). It might be useful to share this file with the developers, but no report is being automatically sent to them. An easy fix would be to replace the "Report" button with a "Save" button, and replace the text "Report an Incident" with something like "Save an incident report". A nicer improvement would be to make it possible to access the page rendered by `flogtool web-open` from directly within the wui, without needing to write the file to disk and open it via the commandline. (Perhaps a separate ticket should be opened for that.) Related: #1936 (the tahoe-lafs logging system is hard to discover)

leif added the

labels 2013-05-19 07:10:53 +00:00

leif added this to the undecided milestone 2013-05-19 07:10:53 +00:00

leif commented

2013-05-19 07:49:25 +00:00

Submitted pull request: https://github.com/tahoe-lafs/tahoe-lafs/pull/43

Submitted pull request: <https://github.com/tahoe-lafs/tahoe-lafs/pull/43>

daira commented

2013-05-19 21:49:20 +00:00

Reviewing.

tahoe-lafs added

code-frontend-web

and removed

unknown

labels 2013-05-19 21:49:20 +00:00

tahoe-lafs modified the milestone from undecided to 1.11.0

2013-05-19 21:49:20 +00:00

daira commented

2013-05-19 21:50:58 +00:00

Reviewed and has tests, will commit.

Leif Ryge <leif@synthesize.us> commented

2013-05-19 22:01:34 +00:00

In /tahoe-lafs/trac-2024-07-25/commit/30924a506ced5c1f06e034b4f1482217746255ca:

properly describe saving incident reports. closes #1974

In [/tahoe-lafs/trac-2024-07-25/commit/30924a506ced5c1f06e034b4f1482217746255ca](/tahoe-lafs/trac-2024-07-25/commit/30924a506ced5c1f06e034b4f1482217746255ca): ``` properly describe saving incident reports. closes #1974 ```

tahoe-lafs added the

fixed

label 2013-05-19 22:01:34 +00:00

Leif Ryge <leif@synthesize.us> closed this issue

2013-05-19 22:01:34 +00:00

Sign in to join this conversation.